- 09.20.2004
- "Working on the Web" by Alan Radding Federal Computer Week
- "The first step to creating a sharing environment is 'to build the case for sharing'..." -Randall Gravlin, Business Innovation
- 08.30.2004
- "Who Owns the Web?" by Mary K. Pratt ComputerWorld
- "Prior to this redesign... [t]here was no clear marketing plan, and there were no specific goals. 'Nobody was really driving it,'" -Carla Russo, Upbeat, Inc.